One of my worst character flaws is that I’m a bailer -- I make plans and more often than not, I cancel them.

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Living

A family, who received $4 off their restaurant bill for well-behaved children, sparks controversy around the social expectations of kids.

manners

In this column, Louise Fox, founder of the Etiquette Ladies, answers a reader's question good public transit etiquette.

16 public transit etiquette rules

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etiquette

In this column, Louise Fox, founder of the Etiquette Ladies, answers a reader's question about the honourific ma'am.

Etiquette: Is it OK to call a woman ma'am?

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In this column, Louise Fox, founder of the Etiquette Ladies, answers a readers question on preserving a longtime friendship with a girl who is being selfish.

Ask Louise: How to retain a long-time friendship

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manners

How to avoid cancelling your plans without notice

Should a restaurant offer a discount for good manners?

15 etiquette rules when taking public transit

Ask Louise: Is it OK to call a woman ma'am?

Ask Louise: How to retain a long-time friendship